Case Studies
See how Portuguese businesses are using AI to work better, faster, and at lower cost. Every case is real — with measured results.
TBSA (Tovim Batista)
Fire SafetyThe Challenge
Field maintenance reports took days to reach clients. Corrective maintenance proposals got lost between departments. Slow processes, a reputation for being traditional.
What We Did
We built an AI-enhanced automated report tool that transforms field data into professional client-facing documents. We installed a maintenance management system that tracks every proposal from diagnosis to delivery, through inventory and purchasing.
Results
“Gil and Line Consulting delivered truly outstanding results in our maintenance department. We went from a company with slow processes and a traditional reputation to the top of our field in terms of technology.”
Medical Clinic, Lisbon
HealthcareThe Challenge
Phone appointment scheduling required 2 full-time staff. Patients couldn't book outside business hours.
What We Did
We implemented an AI assistant that schedules appointments 24/7, confirms times, and sends automatic SMS reminders. Integrates with the existing clinic management system.
Food Distributor, Porto
Logistics & DistributionThe Challenge
Order reconciliation across 3 systems done manually in Excel. Frequent errors, invoice delays, frustrated team.
What We Did
We built software that automatically syncs data between the ERP, warehouse system, and billing. Identifies discrepancies in real time.
Law Firm, Braga
Legal ServicesThe Challenge
Case law research and document preparation consumed hours of valuable lawyer time, limiting the number of cases they could handle.
What We Did
We implemented AI tools for legal research and automatic document drafting, with human review integrated into the workflow.
Boutique Hotel, Algarve
HospitalityThe Challenge
Reservation management scattered across Booking, website, and phone. Frequent overbooking and slow responses to inquiries.
What We Did
We built a bilingual AI assistant (PT/EN) that handles booking requests, checks real-time availability, and processes changes automatically.
Technology Company, Europe
Technology & Data AnalyticsThe Challenge
A growing technology company faced serious reliability issues. The platform had a fragmented structure, critical processes done by hand, no performance indicators, security risks, and misalignment between teams. Costs were rising and the product couldn't evolve.
What We Did
We ran a full audit of the core platform and data analytics system. We interviewed the team, reviewed the code, and built a clear plan to simplify tools, introduce performance indicators and alerts, automate processes like billing and client onboarding, and align technical decisions with business impact.
Your business could be the next success story
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